Wellness visits
Wellness visits flip from routine to complicated without warning—once the owner’s already in your clinic. Spotlight collects the pet’s full story days ahead, so you can plan ahead.
Smart patient intake forms for veterinary practices.
Goodbye Intake. Hello Insight. Spotlight’s smart form surfaces exactly what matters to the client AND the clinician, writing notes into a clear, clinically precise Subjective.
- 80% owner completion rate
- 5 to 12 minutes saved per appointment
- $299 per month, flat
If time were unlimited, what would you want to know before every visit?
Simple for pet owners. Powerful for teams.
An exceptional history takes 15 minutes. Owners don’t know what they don’t know, so subtle signs and true concerns often stay unspoken unless prompted.
Spotlight moves the history into the home. A quick, adaptive Q&A captures observations, concerns, and goals with clinician-level precision. You walk into the room already aligned so the exam starts at insight: deeper questions, clearer priorities, and full context.
And the best part: 80% of pet owners fill it out. Here’s why.
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No app. No login. Just a texted link
Nothing to download, nothing to remember. Owners tap a secure link from their phone and answer at their own pace.
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A 3-minute, adaptive Q&A
Owners answer from home, pet nearby, on their own time. And the form adapts as they answer: mention GI trouble, and Spotlight goes deeper with GI questions, when it started, whether it’s getting better or worse, what changed around that time. Owners only see the questions that matter for their pet.
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Context that builds trust
Lifestyle, temperament, handling sensitivities, stressors, and the owner’s actual goal for the visit, the things standard forms never ask.
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In your PIMS before they arrive
Spotlight writes a plain-language summary directly into the appointment note and medical record. No new dashboard, no new tabs. Your team opens the chart and the context is already there.
Standard forms collect what the computer needs. Spotlight asks what the visit needs.
The basics, contact info, records, medications, are handled too. But these are actual Spotlight questions, exactly as pet owners see them:
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The Spotlight Experience
- “What feels most important to you at this appointment?”
- “What changes have you noticed with Milo?” answered in the owner’s own words
- “Which of these might be challenging or stressful for you today?” with suggestions, including budget
- “Do you have a pet insurance provider for Milo?” with a helpful follow-up either way
- “Are there parts of Milo’s body that are more sensitive to touch?”
- “Is there anything we should know about your own needs for this visit?”
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Other Intake Forms
- Reason for visit
- Symptom checkboxes
- Nothing about money
- Nothing about insurance
- Nothing about FAS
- Nothing about the other end of the leash
Where Spotlight shines
Sick visits
Fourteen adaptive symptom modules, GI, skin and ears, urinary, lameness, breathing, toxin exposure, and more. The owner’s answers decide which questions come next, so your team walks in with the most pressing clinical history for that visit already in hand.
Works where your team already works
Spotlight integrates with Covetrus Pulse today, with more integrations coming soon. Summaries write directly into the appointment note and medical record in your PIMS. No separate systems, logins, or dashboards for your team to check.
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The owner fills it out at home
A link by text or email, no app or login. Answers adapt as they go, so nothing gets asked twice.
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Spotlight writes the summary
Clinical history, owner concerns and goals, organized the way your team reads a chart.
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It lands in the appointment note
Straight into the medical record in your PIMS, waiting for you when you open the chart.
Live today
More PIMS integrations coming soon.
The Spotlight Effect
Better context before the visit, shorter intakes during it, and clients who feel heard because the thing they were worried about actually got discussed.
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80% of pet owners complete Spotlight before the visit
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47% of wellness visits had sick symptoms flagged in advance
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5 to 12 minutes saved per appointment
Frequently asked questions
A digital patient intake tool for veterinary practices. Pet owners complete a short check-in from home after scheduling, and Spotlight writes a summary of their observations, concerns, and goals directly into your practice management system before the visit.
About 80% of pet owners fill out the form. There’s no app or login, just a texted, secure link that’s already customized to them and their pet. They can fill it out on their phone anywhere they have cell service: at home, in the car, or even in your lobby if they’re waiting for their appointment.
No. There’s no dashboard and no login for your team. Summaries appear in the chart where they already work. To the team, it feels like the charts updated themselves overnight.
Spotlight integrates with Covetrus Pulse today, and more integrations are coming soon. Unlike other veterinary forms, there’s no separate dashboard, portal, or other place to log into. Form summaries write directly into the medical record in your PIMS.
Standard forms collect data for the computer: names, numbers, vaccine dates. Spotlight captures context for the exam: what the owner has noticed, what they’re worried about, and what they want from the visit. It’s the difference between a filled-in form and a prepared clinician.
$299 per month, with no setup fees. We charge one flat fee, with no surprise pricing for additional doctors or appointment limits.
